Financial Policies

Cash, Checks and Credit Cards

For your convenience, we accept Cash, Money Orders, Traveler's Checks, Cashier's Checks, Visa, MasterCard, and Discover. We deliver the finest care at the most reasonable cost to our patients. Therefore payment is due at the time service is rendered unless other arrangements have been made in advance.

Insurance and Billing

Your dental plan is either a form of compensation provided by your employer or a plan you personally subscribe to. You can expect the carrier (insurance company) to reimburse you for a portion of our fee. That portion is determined by the contract between your employer or yourself and the insurance company. The higher the premium paid by you or your company, the more generous the reimbursement.

Although we are not a party to the contractual arrangement with your insurance company, we do want to help you receive the maximum reimbursement to which you are entitled. As a convenience to you, we will help you process your insurance claims in order for you to receive the maximum benefit. We will also gladly provide dental x-rays and a written diagnostic report should your insurance company have any questions about the services provided.

We will send you a monthly statement. Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated. We can make arrangements for a monthly payment plan, but this must be accomplished prior to the actual procedure.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

At all times, you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage. To do otherwise would violate our contract with you — a contract we feel morally obliged to honor.

Financing Options

We work with CareCredit, a third-party financing company which offers low-interest and no-interest loans to qualified individuals for certain repayment periods. It works like a credit card - once you apply and get set up, you can use it repeatedly. There are low monthly payments and many choices so that you can tailor your financing to suit your needs. This allows many of our patients to begin their recommended treatment immediately, while giving them the opportunity to make affordable monthly payments that fit their lifestyle. Please ask our office manager for details.

If you have questions regarding your our financial policies or your current account, please contact us at (619) 444-0412. Many times, a simple telephone call will clear any misunderstandings.